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From documents to a grounded AI assistant

A practical introduction to retrieval-augmented generation.

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From documents to a grounded AI assistant

A useful company assistant needs access to relevant information. Retrieval-augmented generation (RAG) combines document retrieval with language generation: find the passages related to a question, then provide that context to a model.

A project usually begins with a defined document collection, access rules, and a set of representative questions. Evaluation should check whether the response is supported by the retrieved material and whether it identifies missing information.

Before connecting business systems, decide which actions require review. Keep retrieval permissions aligned with the user’s access to the underlying documents.

Key points

  • Define the knowledge sources and their owners
  • Preserve access permissions
  • Evaluate answers against representative questions
  • Use human review for consequential actions
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